Twitter

The StatusDashboard Twitter integration allows you to automatically post tweets to a Twitter timeline, with links to event information, whenever creating or updating events.  Additionally, a Twitter handle and profile can be included on the dashboard subscription tab and embedded in the dashboard homepage.  The Twitter integration configuration settings include global settings and status dashboard specific settings, both of which are described below:

Global Settings

Global Twitter settings apply globally to a StatusDashboard account, including any status dashboards.

Option	Path	Description
Notifications		Integrations > Twitter > Global Options > Notifications Before event notifications can be configured as part of the Twitter integration, you must first authorize the StatusDashboard Twitter application.  Click on the key icon to initiate the authorization process.  You will be required to authenticate to Twitter with your Twitter credentials, after which Twitter event notifications will be enabled, and the options below will be available. Enable / Disable Twitter Notifications When this option is disabled, the option to broadcast tweets when creating or updating events will not be available to StatusDashboard administrators. Custom Tweet Content If custom tweet text is included (either incident or maintenance), that text will be included as the event tweet text when you initially create an event. Whether or not you add custom tweet text, you will still be able to customize the tweet text whenever creating or updating an event. If you do not create custom tweet text when creating or updating an event, then the default tweet format will be used: {date} {direct link to dashboard event detail} If you do include custom tweet text when creating or updating an event, then the following format will be used: {date} {tweet text } {direct link to dashboard event detail}

Status Dashboard Settings

Status dashboard Twitter settings apply to specific status dashboards (i.e. each status dashboard within an account has its own specific Twitter settings.

Option	Description
Dashboard Subscription	Integrations > Twitter > Dashboard Specific Options > Dashboard Subscription Add a Twitter follow button to the dashboard subscriptions bar. note: The Twitter handle can be different from the Twitter account used to post event tweets to a Twitter timeline.
Notifications	Integrations > Twitter > Dashboard Specific Options > Notifications When creating or updating events that affect this dashboard, if the Twitter application has been authorized and this dashboard has Twitter notifications enabled, a Tweet will be posted to the configured Twitter timeline specific to this dashboard.
Widget	Integrations > Twitter > Dashboard Specific Options > Widget Embed a Twitter timeline, via the Twitter timeline widget, directly on the dashboard homepage. note: The Twitter handle can be different from the Twitter account used to post event tweets to a Twitter timeline.

Delivery Errors

If you would like to be notified of errors in the delivery of notification messages to your Twitter timeline, you can subscribe to receive email notification alerts.  Once subscribed, we'll quickly notify you if we experience any errors that would indicate a problem with Twitter, or a misconfigured integration.  To subscribe to alerts, navigate to User Profile > Options > Notifications > Notification Errors.